That employee should be fired. Part of the responsibility of a social media/brand manager is not bringing the brand into disrepute and not making it look like it supports Nazism and as part of that they should have a passing familiarity with controversial words and symbols within their market. Fire them, announce you fired them for this egregious behavior, condemn Nazism and we’ll accept it. Anything short of that is just “sorry we got caught and a lot of people got upset about our Nazi dog whistling”.
Fact is it wasn’t sent in Germany where Nazi symbols are a criminal offense and that tells you whoever did this knew. There is no defense that they did it out of ignorance. Either one person who is not being fired but defended did this intentionally or the company is run by Nazis who did this intentionally and it’s not just one lowly email marketing person to blame.












I’m guessing they don’t want to pay the costs of the fraud.
Still it’s a shame for children and the under-banked parts of the working class who are struggling. Anyone without a credit/debit card now in the US at least has to pay a 3 - 14% tax ($5-$7 per card activation fee) for a $50 to $200 gift credit/debit card to load up steam instead which is a pretty significant hit.
Bad for anonymity too. Anyone who wanted to maintain an anonymous Steam account is going to be out of luck as I suspect even those gift credit cards are likely going to require identity verification or face scans within a couple years before you can use them.