Good. There should be no such thing as unserviced features that are physically present in a product and locked out against its owner. Not in cars or anything.
This isn’t sound - “software” is being used here as a physical description but in reality it’s still just a “face” for actual hardware which often do actually have on going costs
Look, if there’s an actual service feature that continually costs money to provide (eg.: a cell connection for distant remote start, GPS nav map updates, etc), charging a reasonable subscription fee for that is totally acceptable. But charging ongoing fees for fixed features like heated seats is 100% bullshit unless you’re going to include some sort of service benefits like free repairs (which I doubt they’re doing).
Good. There should be no such thing as unserviced features that are physically present in a product and locked out against its owner. Not in cars or anything.
Software?
What about it?
This isn’t sound - “software” is being used here as a physical description but in reality it’s still just a “face” for actual hardware which often do actually have on going costs
Why not?
Because it’s abusive and blatant rent seeking.
Look, if there’s an actual service feature that continually costs money to provide (eg.: a cell connection for distant remote start, GPS nav map updates, etc), charging a reasonable subscription fee for that is totally acceptable. But charging ongoing fees for fixed features like heated seats is 100% bullshit unless you’re going to include some sort of service benefits like free repairs (which I doubt they’re doing).
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