At the core of Microsoft, a three-trillion-dollar hardware and software company, lies a kind of social poison — an ill-defined, cult-like pseudo-scientific concept called 'The Growth Mindset" that drives company decision-making in everything from how products are sold, to how your on-the-job performance is judged.
I am not speaking in hyperbole.
Spooky stuff that helps explain a lot of the dysfunction flowing out from Microsoft.
Very well. We shall resume in an hour.