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David GerardMA to TechTakesEnglish · 1 year ago

Verizon’s new AI chatbot — customer disservice

pivot-to-ai.com

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Verizon’s new AI chatbot — customer disservice

pivot-to-ai.com

David GerardMA to TechTakesEnglish · 1 year ago
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Much beloved US phone company Verizon has updated its My Verizon app to include 24/7 customer service from AI! It’s got a chatbot based on Google Gemini. [Verizon] Verizon tells The Verge: [Verge] …

video version

  • flere-imsaho
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    1 year ago

    you’re new (to the site, and here), aren’t you?

    • 𝕸𝖔𝖘𝖘@infosec.pub
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      1 year ago

      To pta, yes. To Lemmy, no.

      • froztbyte
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        1 year ago

        impressive, you got both of those wrong

        • 𝕸𝖔𝖘𝖘@infosec.pub
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          1 year ago

          I aim to impress.

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