• @whodatdair@lemmy.blahaj.zone
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    4 months ago

    Hilarious. Logitech’s software has always been an afterthought and now they want me to pay for it? Goooo fuck yourselves. I had to sell a perfectly good keyboard and mouse because their stupid g-hub is harder to navigate than a g-spot.

    It kept doing updates and every time it did, it would clobber all my macros and bindings and basically factory reset. I had a txt document on my desktop with all my configs so I could set them back up whenever it decided the configuration gods required a sacrifice.

    • @rtxn@lemmy.world
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      4 months ago

      G-hub also doesn’t work on Linux, which is actually a massive advantage. I use Solaar with a couple of shell scripts and it’s amazing. (edit) Actually it’s a Python app, so it might even work on Windows.

      I’ve also had to blacklist the HID++ kernel module because high-res scrolling on a loose, mushy ratcheting wheel is awful.

    • @stoy@lemmy.zip
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      214 months ago

      I started boycotting them when they started forcing a program to be downloaded, installed and run automatically on any pc running Windows 10 just by plugging a Logitech mouse/keyboard in to the USB port.

      It installes through Windows Update, and is called Logitech Download Helper.

      I am fine with Windows Update supplying and installing drivers, but using it to deploy program is scummy…

      So now, I am on Xtrfy mice and Ducky keyboards.

    • Lippy
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      54 months ago

      G Hub doesn’t work with my old trusty G11 keyboard either. Since it’s both required for Logitech’s newer peripherals and also requires uninstalling the old Logitech Gaming Software which would reduce the functionality of my keyboard, it effectively banishes any future consideration for Logitech’s peripherals.

      It’s basically moot since I run Linux now, but I don’t fancy the quality of Logitech’s products either these days. It’s a shame since their stuff used to be really solid. My X540 speakers are as old as my keyboard (16 years) and also refuse to die.

    • @TheGrandNagus@lemmy.world
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      564 months ago

      Oh man I was hoping this would be a sub for alternatives to subscriptions, rather than just pointing out that everything is going to a subscription model.

      • Boozilla
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        354 months ago

        It’s not against the rules of that community to post alternatives. I suspect the community members would love that.

        • @Lost_My_Mind@lemmy.world
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          294 months ago

          Alternative to subscription based mouse…any other fucking mouse. Hell, I’d rather use that piece of crap they sell at walgreens for $15.99. It looks like crap, has only 2 buttons, is wired, but it doesn’t have a damn subscription.

          • @Aceticon@lemmy.world
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            14 months ago

            I got two like that from China for about 2 bucks each, shipping included.

            Nowadays a shitty 15 cent microcontroller comes with built-in USB hardware support and you can use the manufacturer’s libraries or even Arduino to make it talk as a keyboard or mouse with any computer (which doesn’t even need drivers since support for it is built-in) and it’s actually the mechanical stuff that’s the most expensive bit.

            There really is no reason or need to endure this mouse subscription shit.

            • @Lost_My_Mind@lemmy.world
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              14 months ago

              Mine has left click, right click, scroll wheel, back, forward, and a programable button which I use to switch windows.

          • @sugar_in_your_tea@sh.itjust.works
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            14 months ago

            I like my Intellimouse Pro. I haven’t had a single issue with clicking or scrolling for as long as I’ve had it (5+ years?). It’s a bit pricey, but it works well. I’ve spent more replacing Logitech mice in the time I’ve had that one.

      • @ArbiterXero@lemmy.world
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        174 months ago

        I always give “companyname@personaldomain.com”

        That way datasets are harder to correlate and I know who leaked 😝

        • @H4mi@lemm.ee
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          84 months ago

          That’s what I’ve been doing since 2002. If I get spam, I set up a forward to their customer service.

          • Veloxization
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            24 months ago

            Lol! I need to start doing something like this when one of those email addresses eventually ends up in a breach. :D

            • @H4mi@lemm.ee
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              14 months ago

              Be wary though, it might get your domain blacklisted for spam. I’ve been lucky so far.

              • Veloxization
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                14 months ago

                Good to know! Thanks for the warning. c: My default course of action will likely be just disabling the old alias and making a new one.

  • @SLVRDRGN@lemmy.world
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    1074 months ago

    A comment on the article: “I will go back to a command line before I pay a fucking subscription for a mouse.”

    • @rottingleaf@lemmy.world
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      34 months ago

      A mouse is not a complex device. African countries can produce computer mice. I mean, using USB requires paying for the license and circuitry for the USB controller, which is why I hate USB for simple periphery, older interfaces solve the problem better. Anyways, they can produce USB mice too. They can even easier produce PS/2 mice.

      • @KyuubiNoKitsune@lemmy.blahaj.zone
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        524 months ago

        Damn, that’s pretty racist. You know I come from an “African country” that produces Mercedes right, or like, did the first heart transplant.

        Im not sure what you’re trying to infer by what you’re saying, like we’re all some backwards ass fuckwits with 0 ability to do anything? Fuck, we used to produce our own RAM at a stage. Nuclear bombs even.

        • @rottingleaf@lemmy.world
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          44 months ago

          South Africa excluded as a former colonial state.

          Im not sure what you’re trying to infer by what you’re saying, like we’re all some backwards ass fuckwits with 0 ability to do anything? Fuck, we used to produce our own RAM at a stage. Nuclear bombs even.

          I live in Russia, I could have written “ex-USSR and African countries” so that you’d not feel offended. Would have the same meaning.

          Point being having actual electronics production and not assembly.

            • @rottingleaf@lemmy.world
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              94 months ago

              Not in every dimension, but in that of producing computer mice yes it is. Which is all that is relevant to this conversation.

              By the way, I know that sub-Saharan Africa in general is becoming better very fast, and that Sahel has record population growth, and that Africa as a continent has bright future.

              While Russia may hope for that only after a fucking revolution.

              These are just irrelevant.

        • @rottingleaf@lemmy.world
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          44 months ago

          It’s complex enough if you are making some hobbyist device.

          I’m imagining some world with production of anything related to personal computers being as decentralized as that of hand screwdrivers.

          In that context USB is complex.

        • yeehaw
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          44 months ago

          I’m not trying to disagree here but I was curious, this is what I discovered:

          "Yes, it is possible to make a USB device without paying the licensing fee, but there are limitations and risks involved:

          1. No USB Logo: You won’t be able to use the official USB logo on your product or marketing materials. The USB logo signifies that the product has passed compliance testing and adheres to USB standards.

          2. Compliance Issues: Without certification, there is no guarantee that your device will be fully compliant with USB specifications. This could lead to interoperability issues with other USB devices and systems.

          3. Legal Risks: Using USB technology without proper licensing and certification might expose you to legal risks if the USB-IF enforces its intellectual property rights.

          4. Market Perception: Consumers and businesses often prefer certified products as they are deemed reliable and trustworthy. Lacking certification might affect your product’s market acceptance.

          Despite these challenges, some manufacturers choose to proceed without licensing, especially for low-cost or experimental products. However, for commercial and mass-market products, obtaining proper certification is generally advisable to ensure quality and legal compliance."

      • KillingTimeItself
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        24 months ago

        USB is better for modern computing since it doesnt operate on an interrupt basis, like PS2, that’s the problem with PS2, USB is polling based, so it always calls, which also means it’s a lot more versatile and flexible, because you can just call and receive whatever the fuck you want from it.

        If you were to use PS2 today, you would likely see a significant performance impact.

        • @rottingleaf@lemmy.world
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          14 months ago

          Apparently nobody understood in which context this was said.

          I meant a Star Wars Expanded Universe-like or solarpunk-like or some other imagined future (but with that element of utopia) world where computers are produced as widely as screwdrivers, are more modular and interoperable and competencies are also more widespread, and where computing is radically simpler due to these two requirements. Because you can’t have TSMC fabs everywhere.

          USB is by far too complex a protocol for this when you don’t necessarily need it.

          Also many motherboards still have PS/2 , no significant performance impacts, you might have mixed something up. Anyway, from a computer mouse you don’t need much.

          • KillingTimeItself
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            4 months ago

            Also many motherboards still have PS/2

            it’s mostly a legacy thing, either industry boards which are used with windows 95, or boards that just include PS2 because, features™

            no significant performance impacts

            well, part of the problem is that in order to handle mouse inputs, the PS2 calls an interrupt which stops the entire cpu and forces it to focus on the user input, until it kills it likely over a cycle count metric, and then returns back to what it was doing, though perhaps this was back in the day when interrupts were more common, i wouldn’t be surprised if modern PS2 is just conversion into USB lmao.

            you can argue that USB is complex, and it’s not all that complex, it’s just serialized data transmission, the benefit of it’s “complexity” being the massively increased transmission bandwidth compared to something like serial, which is like 32kb/s historically.

            • @rottingleaf@lemmy.world
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              14 months ago

              Yes, I know. I should clarify that all this was in the context of some imagined future sustainable computing with decentralized production and a bit of luddism.

              As in “how would we live in spacefaring future if the PCs we could have were all comparable to Amiga 500”.

              • KillingTimeItself
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                14 months ago

                that’s definitely an interesting thought, i would figure it’s probably the most primitive source of communication, I.E. directly managed serial, or probably ethernet, which has an extremely broad range of applications, and standards, from anything from coaxial cables and ring networks, to twisted pair serialized transmission and switched tree networks.

  • @Blackmist@feddit.uk
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    874 months ago

    I’ve already got a “forever mouse”.

    I plug it in, it needs no updates because it’s a fucking mouse.

  • @lobut@lemmy.ca
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    614 months ago

    I was intrigued by the idea, I was like, “oooh a modular mouse where it could be a trackball or vertical mouse or multi-sensor components with obvious replacement parts that they’d sell to make it easy on repair”!

    Then I saw software and I’m like wtf? do I look like I need something else to Crowdstrike me? “Can’t work today boss, credit card didn’t update my mouse subscription hang on…”

  • @VeganCheesecake@lemmy.blahaj.zone
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    474 months ago

    Uh, what would I be paying for, exactly? I don’t really see what Software support a mouse really needs, as long as it doesn’t ship buggy. Also, I’ve been using my (Logitech, funnily) mouse for 6 years now, and if you ignore the few scratches it has gathered, it still works pretty much perfectly.

    Also, if their solution for a longer lasting mouse really is repairability, isn’t that just their way of saying “we designed our other products to be thrown away”?

    • @douglasg14b@lemmy.world
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      4 months ago

      You would be paying for the privilege of using a Logitech mouse of course!

      The company has to grow indefinitely and you my friendly consumer are the back on which they will walk to do so.

      Don’t worry I’m sure they’ll never acquire smaller and successful manufacturers that risk undermining their profit structures.

    • @sugar_in_your_tea@sh.itjust.works
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      14 months ago

      You’ve had more luck than us. My wife went through two Logitech G305s in like 2 years, so I switched her to a Razor DeathAddr and she’s been much happier.

      At work, I use macOS so I went with MX Master 3 and had constant issues with the thumb button not working. It’s better now (I guess their SW improved?), and ironically I had far fewer issues with my Triathlon (when I WFH), which is much cheaper.

      On my personal devices (Linux), I use Microsoft Intellimouse Pro. It has been solid for over 5 years. I plugged it in and it just works. The only thing remarkable about it is how little I think about it, it clicks, scrolls, and reads input consistently. If Logitech could do that, I’d probably buy more of their stuff, but I’ve mostly had issues.

      • @VeganCheesecake@lemmy.blahaj.zone
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        4 months ago

        It’s a MX Master 2S, funnily enough. I still have a over 10 year old working M705 Marathon, on second thought, that I had once bought for my laptop. Had to open it up and bend the mechanism for the left click back into shape once, but no Problems besides.

    • @Blackmist@feddit.uk
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      124 months ago

      I think cleanable is more important.

      I had a Razer Diamondback for like 20 years, and let me tell you, the insides of that were not a pretty sight when I took it apart to work out why the mouse wheel was glitchy. Two decades of crumbs and pubes and assorted hand gunk.

      Plus the rubber tends to get a bit tacky after a while, and I’m not sure of a good way to clean that.

      I think ten years is a decent lifespan for something I use all the time like that. More is a bonus, but I’m happy to replace after that time.

      • @tabular@lemmy.world
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        14 months ago

        Mice seem to be a stagnant tech, not sure I need another one for the rest of my life… if I could fix middle wheel click and replace parts like the rubber side that has worn away.

        Cleaning is maintenance, a part of repair in my eyes 😊

    • @BarbecueCowboy@lemmy.world
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      4 months ago

      That was specifically one of the goals talked about in the actual interview and the CEO spent a lot more time on that than the topic in the headline.

  • Luna
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    4 months ago

    This is so absurd. The only updates peripherals need are firmware bug fixes. And it’s a standard that these updates are free. Having subscriptions for hardware is kinda dystopic tbh

    From the podcast:

    Some only have a mouse or only a keyboard, but many of them have both. But the thing that shocked me was that the average spend on that globally is $26, which is really so low. This is stuff you use every day, that sits on your desk every day, that you look at every day. That’s like the price of four coffees at Starbucks or less than a Nike running shirt. There is so much room to create more value in that space as we make people more productive — to extend human potential.

    You know why on average people spend so little? Because a mouse is just a mouse. It doesn’t need to do anything besides controlling the cursor. It doesn’t need a “dedicated AI button that launches Logi AI Prompt Builder” (which is just a ChatGPT wrapper btw)

    I don’t want to be that one person that just complains about capitalism under every post, but things like this make it hard. We have already perfected the design of a mouse. But every year publicly traded companies need to make more money than in the previous year, so let’s add subscriptions to everything. And also AI, because investors love it

    • @smb@lemmy.ml
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      104 months ago

      Having subscriptions for hardware

      actually how i understand that model, the subscription would not be for the “hardware” (which you would still have to ‘buy’ and pay for all of its repairs by yourself) but only for the software which would actually block you from using your own hardware if you stop paying the then-later-by-them-to-be-definded-price for the ‘licence’ to use that software, rendering the hardware a useless piece of junkscrap whenever and as long as they whish or their cloud runs on MShitsoft or is maybe ClownStricken, MacAfff’ed, CEO’ed, CTO’ed, Shareholder’ed or such).

      That f*up-idea is afaik explicitly NOT a renting model for hardware where they’ld had to make sure that it actually works before you have to pay the rent, but only a licensing software for that only software that is vendor-locked-in on that vendor-poisoned hardware.

      As i know myself, i guess i’ll discontinue to buy or suggest any of their stuff for a few decades from now, for that “idea” only.

      Have a nice® day without logitech!

      • Luna
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        44 months ago

        Yeah, apparently the subscription for the mouse would be on top of the upfront cost. I’m honestly baffled that Logitech’s CEO thinks anyone would buy it, this feels like an april fools joke

        • @smb@lemmy.ml
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          14 months ago

          i believe such happens only bcs society lets people into such positions without checking them to be fit in any way for anything except them having a bank account for receiving millions and a lawyer to check contracts and tell them what they should not say in public and receive parts of these millions in return for changing their customers “pampers”.

          or maybe that brainfart was just part of a trip on randomly mind altering illegal substances? or maybe a brain tumor? or maybe a brain parasite? or maybe a parasite brain? or maybe just normal capitalism? or maybe a tumor that grows in society?

          i guess we will never know for sure.

    • @RubberElectrons@lemmy.world
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      64 months ago

      I agree. We collectively overconsume, where are the manufacturers with pride in building quality devices that just work?

      I’m a hardware engineer, I’d be embarrassed to release some of the shit I’ve seen onto the market for public consumption.

      The rules are simple: solid state where you can, robust enclosures that can withstand common cleaners & IV exposure, geometry that makes it difficult for those cleaning fluids to get into the electronics. That’s it, you’ve got most people covered with a reliable device to interact with daily. Pinch pennies on the RGB LEDs, not the housing!