Apple blames iOS 17 bugs and apps like Instagram for making iPhone 15s run hot::Apple says iPhone 15 and 15 Pro phones are getting too hot, but says it’s a software problem in both iOS 17 and third-party apps that is already being addressed

  • @Parabola@lemmy.world
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    542 years ago

    What nonsense pitchforking is this? It’s not “blaming” if it’s true. It’s right in the article that instagram pushed an updated version to try and resolve.

    • @eletes@sh.itjust.works
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      122 years ago

      Apple BLASTED for overheating issues on the iPhone 15. Apple SLAMMED Instagram for bugs. Consumers FLAILED by headlines

    • Dojan
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      82 years ago

      I’ve had no issues with my phone even feeling warm, and I don’t use Instagram. People are talking about so many different issues I’ve not experienced, thought maybe I’ve just been lucky.

        • TheRealKuni
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          12 years ago

          Apparently the Pro and Pro Max don’t have the issue. Which either means hardware is at least somewhat involved, or the titanium chassis is better at dissipating heat.

    • @SmashingSquid@notyour.rodeo
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      232 years ago

      How is saying it’s a software problem with both the apps and the OS itself that they working on a fix for a deflection? This is nothing like the holding it wrong thing.

      • Tarquinn2049
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        102 years ago

        It’s gotta be at least partly hardware if it even -can- overheat in the first place. You should be able to peg the hardware at 100% and have it throttle itself if it’s getting too hot. The individual apps are never to blame if the phone is capable of getting too hot by running specific software.

        • @mriguy@lemmy.world
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          82 years ago

          That depends entirely on your definition of “too hot”. I’m sure if it gets hot enough to threaten to harm the hardware, it will throttle. “Too hot to be comfortable to hold” is a much lower and more subjective number.

          • Tarquinn2049
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            32 years ago

            Why specifically would it be a good idea to design a phone that can get too hot to touch when you are in complete control of exactly what temperature it throttles at? Literally every single phone design team decides the hottest it should ever get and works backwards from there. This is a very standard step of the design of all hand-held hardware.

            This isn’t just some random thing that could occur on any phone given the right/wrong software. They very specifically make sure that the maximum theoretical temperature it could hit is still possible to hold in your hand. This is absolutely at the very least a firmware issue, but they don’t want to change it because then the phone won’t benchmark as well as it does now. So instead they are blaming software that runs the phone “too hard” rather than the phone being able to be run “too hard” in the first place.

        • @deranger@lemmy.world
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          2 years ago

          That’s what was happening. Apps were stuck and consuming resources; there was no hardware failure. All limiters worked as expected.

          Phone still gets warm at 100% utilization and thermally limited. What do you expect, no heat emission whatsoever?

          • Tarquinn2049
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            22 years ago

            I expect them to be like every other phone when running their hardware at 100% and get a reasonably high temperature. It clearly doesn’t throttle soon enough for the hardware and heat dissipation they should have meticulously designed it to have, like literally every other phone they have made, and all other phone companies make. There is a reason this is uncommon, it’s not supposed to be able to happen, no matter what the software is doing, unless something in the design stages went wrong.

            • @deranger@lemmy.world
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              2 years ago

              This is exactly what’s happening. It’s “warmer than expected”, not overheating. It’s properly limited, just being pegged at 100% by misbehaving software.

              • Tarquinn2049
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                12 years ago

                Ah sorry, the way I heard it, it was too hot to touch. If that isn’t the case and it’s over blown then sure. But I feel like if it was just normal overheating that every phone does when pegged at 100% and charging, it shouldn’t have become a story.

      • @Lucidlethargy@sh.itjust.works
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        32 years ago

        This is insane. The hardware for a handheld device should have limitations from giving you literal first degree burns. It’s 100% Apple.

        • @SmashingSquid@notyour.rodeo
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          22 years ago

          Finally, Apple stresses that there’s no risk to safety or to long-term performance of the iPhone as iPhones and other iOS and iPadOS devices have built-in protections to prevent overheating. If the temperature inside the iPhone increases beyond the normal range, it protects its components by regulating the temperature.

          Is there a source for anyone getting literal first degree burns?

    • @Carvex@lemmy.world
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      62 years ago

      “Don’t hold it like that” -Steve Jobs, when the iphone4 dropped signal if you held it like a phone to your ear.

  • Ghostalmedia
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    262 years ago

    It’s clearly iOS 17 and it’s compatibility with old apps that ran fine on 16. People have been reporting heat issues with Instagram since 17 beta 1.

    If it was the A17 or the Titanium frame, it wouldn’t be impacting the base 15, which is the old A16 and aluminum enclosure. Also people wouldn’t be able to reproduce on older phones and iPads with iOS 17 / iPad OS 17.

    Every major Windows, Android, iOS release has some apps that shit the bed and are incompatible with a big n.0 release. This is more of the same. Apple needs to step up their QA game, and this should be yet another a reminder of what happens when you jump into a new major OS update on week 1. The risk of broken 3rd party apps is high at that time. Always has been.

  • @Teluris@lemmy.world
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    82 years ago

    If it’s a purely software issue that’s very good to hear. Should be way less problematic in the long run, than a hardware design flaw.

    • @pazukaza@lemmy.ml
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      2 years ago

      My phones used to be hot all the time, even when idle. 8 years ago when I decided to drop Facebook for good, I noticed my phone was no longer hot. I have no clue what they do in the background, but they are killing your battery.

      Now, I always set my phone to battery saving mode to prevent this from happening with other apps. No funny background stuff allowed in my phone.