2 pizzas, a small order of breadsticks, and wanted to splurge and get cinnamon sticks.

Pizzas are a “Buy one get one deal!” at 13 bucks a pizza. Figured what the hell, I’ll splurge on desert then with the deal. Get to checkout… hold on a minute… 50 dollars for pizza?! Wait a minute 80 dollars after fees and taxes?!

Usually I only use Doordash for finding something, then I order direct from the store. I just saw the sweet “buy one get one” deal and thought eh, fine I’m here. Right, that’s why I stopped using door dash. I’m not spending 80 dollars on freaking pizza. I’ll just go pick it up and spend a quarter of that price.

At least I would have saved the $3 dollar delivery fee. Phew. Thanks DoorDash.

  • @CarbonatedPastaSauce@lemmy.world
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    1571 month ago

    Stop using it. It’s that simple.

    Gig economy work is horrible for the workers, and incredibly exploitative. The workers frequently make less than minimum wage.

    I refuse to order from any restaurant that doesn’t do their own delivery. If enough other people do the same, these places will curl up and die very quickly.

    • ScrubblesOP
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      431 month ago

      Part of that fee is the “Seattle drivers fee”, which is supposed to go to the drivers, but they’ve been very shady about that, and the tipping algorithm was not adjusted at all when they rolled it out. They were also really shitty at the time blaming greedy drivers and the mean old city for forcing them to pay their drivers… and that’s when I stopped using them for good.

    • Redex
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      381 month ago

      I mean, it shouldn’t be that expensive. Where I live basically every pizza and fast food place used to offer free delivery. Nowadays because of delivery services this has died out a bit, but it still exits, yet ordering through the delivery services is way more expensive.

      I honestly don’t even get it, because for a long time the delivery services were operating at a loss, not even sure if most of them are in the plus even now, yet they should be more efficient than every fast food place having its own drivers.

      • @Pyr_Pressure@lemmy.ca
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        171 month ago

        The pizza place has free delivery because the cost is built into the pizza and people who pick up at the store pay that even though they don’t get delivery. Using a private delivery service they charge more because they don’t get a piece of the ‘pie’ so you’re basically paying twice for delivery.

        • @Jarix@lemmy.world
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          31 month ago

          Your pizza/chinese food that have in house delivery dont give 10% discount for picking it up? Thats weird

      • Boomer Humor Doomergod
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        41 month ago

        I use delivery services because restaurants have terrible phone service. It’s always their cousin Mumbles who answers the phone, surrounded by people banging on pots and pans. He doesn’t read my order back to me to make sure it’s correct. He doesn’t tell me how much it’s going to be. He doesn’t tell me how long it’s going to take. So I have no idea if I’m going to get the right food, if it will be the right temperature, and if I have enough cash to pay the driver.

        And there’s no way I’m going to give out my credit card info to some guy I don’t know.

        • @dan@upvote.au
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          1 month ago

          I don’t order delivery, but I do order pickup, and I like when restaurants have online ordering using the same system they use in the restaurant. It’s common with restaurants that use modern PoS systems like Toasttab. Prices are the same as if you order in person, since they don’t have to also pay another third-party (DoorDash, etc).

          • Boomer Humor Doomergod
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            11 month ago

            It would be awesome if ordering systems had a standard API, so I could order delivery directly from any app

    • Luffy
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      71 month ago

      2 pizzas from lieferando in my country cost 30€

      They too are a private Courier.

      • Björn Tantau
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        51 month ago

        Actually no. Lieferando just offers digital menus and orders. The drivers themselves are employed by the restaurants. And the Lieferando fees are hidden (paid by the restaurants).

        Luckily my favourite pizza place now has their own website that works better than Lieferando’s and all the proceeds go to them.

        • Gloomy
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          31 month ago

          It might be the case that restaurants have their own drivers, but Liefefando has drivers too.

          See for example this Add (in German) looking for drivers

        • @dan@upvote.au
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          21 month ago

          And the Lieferando fees are hidden (paid by the restaurants).

          Restaurants pay DoorDash, Uber Eats, etc. too - it costs them 30% of the order price. So the restaurant pays a lot, and the customer also pays a lot. I don’t understand how people are comfortable with this business model.

    • @Darkhoof@lemmy.world
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      51 month ago

      I will always get a good laugh of corporate bootlickers that can’t distinguish expensive from robbery.

    • @But_my_mom_says_im_cool@lemmy.world
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      31 month ago

      “Oh shit I forgot my passport at home and my flight leaves in an hour!” “I’ll uber it over!”

      Is the only time I’ve used Uber and felt like it as worth it and necessary, not for food. Just bite the bullet and eat crackers and ramen for the night or walk to a nearby place

    • @Knock_Knock_Lemmy_In@lemmy.world
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      31 month ago

      If you can make multiple deliveries each trip then home delivery could be more efficient, but it’s hard to see how it could be cheaper than picking the meal up yourself.

      • @Spaceballstheusername@lemmy.world
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        101 month ago

        When I delivered pizza and BBQ(different places) that’s what we did. Load up 2-4 orders and delivery range was like 15 miles. The pizza place was always busy but the BBQ only did delivery during lunch and dinner. Now you can order a coffee from Pete’s 20 miles away at 7am. Some things don’t make sense to deliver and no one wins.

          • @Carl@lemm.ee
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            41 month ago

            I had a friend who did this for a living, he had two phones so he would run Uber Eats and Doordash at the same time in order to try and optimize, and even then he spent a lot of time just sitting around because these apps are extremely inefficient (and later they started cracking down on people trying to increase their pay by doing both, dunno if it’s still doable now).

  • @SocialMediaRefugee@lemmy.world
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    681 month ago

    I don’t understand how all of these delivery services are so popular when everyone is saying how high the cost of living is. People have money to blow on delivery fees?

    • ObjectivityIncarnate
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      141 month ago

      Yes. Those people consider things like this part of the “cost of living”, not the luxury that it is.

      On average, people have more of an issue overspending than they do underearning. That’s why even among people making six figures, 1 in 4 of them live “paycheck to paycheck”, which people assume to mean ‘barely make enough to make ends meet’, but what more commonly means ‘deliberately chooses not to save/spends every dollar earned’.

    • @AA5B@lemmy.world
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      1 month ago

      FWIW my teen does. For him it’s a combination of things not available on campus and he’s always sent money as soon as he gets it. But he doesn’t have any expenses so …

    • @letsgo@lemm.ee
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      31 month ago

      Easy really. The shop has one parking space which is occupied by their delivery driver. The next nearest parking space is half a mile away through a dark alley and you have to pay, but it takes so long to pay that you get fined. The shop itself is freezing because the door doesn’t shut properly. It’s also a ten mile drive away, down wide fast roads, or at least roads that would be fast if they weren’t infested by ridiculously low average speed cameras which mean you have to crawl all the way there and back or risk getting fined again. Then when you get home you discover you’ve been fined for the last time you parked somewhere and overstayed by a whole nanosecond.

      That’s how it is in the UK anyway. And politicians wonder why town centres are dying.

      • @falcunculus@jlai.lu
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        31 month ago

        It is your opinion town centres are dying from not enough parking space?

        This used to be the mainstream opinion back in the sixties, but nowadays basically any “revitalisation” programme will be removing asphalt, because small business health has been shown to be correlated with how well connected the area is to public transport, and how pleasant it is to loiter in.

  • @DirkMcCallahan@lemmy.world
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    481 month ago

    Yeah, every time I think about getting Doordash, they sucker me in with promises of $1 delivery fees, etc. Then I take the time to find out what I want, put it in my cart, get excited, and…then I see the final price.

    That’s when I close out of my browser and go preheat my oven so that I can put in a frozen pizza.

    • ScrubblesOP
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      271 month ago

      We created a rule, if you want to eat out, you have to be willing to get up and go get it. If you’re not willing to do that, you obviously don’t want it that badly and you can make something at home or do something else. It’s saved me probably thousands of dollars now. However DD is great at showing me what restaurants are around me, I just have to weed out the fake ones. Google has gotten worse and worse about showing me the small places around me.

        • ScrubblesOP
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          71 month ago

          It’s even better when you realize they have a ton of metrics, and they are you clicking around to only end up not buying anything. I like to add stuff to my cart, only to walk away so they see that I saw the price and then left

      • @chunkystyles@sopuli.xyz
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        11 month ago

        To me, going and picking up food IS the lazy option. I refuse to be lazier than that. I mean, that’s not true. If delivery was free, I’d use it.

    • @NJSpradlin@lemmy.world
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      111 month ago

      Ordered CFA with a friend a few weeks ago, an hour and a half later and it still hadn’t arrived. My friend canceled their order and we drove out to CFA and ordered it in person, it was less than $30 USD. That’s when they mentioned that the new order was less than half of what they were charged on DoorDash.

      It blew my mind, they said it was close to $80 for two large chicken nuggets (whatever count that is) with two large fries, an OJ and a large fountain drink. The place was literally under 10 minutes away, they charged more than 2.5x for it, and it hadn’t even arrived in an hour and a half. DoorDash is terrible.

  • @zerosignal@lemmy.world
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    371 month ago

    Seeing things like this make me happy that I

    • live in a state that banned junk fees.
    • live just far enough outside of a metro area that these services don’t deliver to me so I don’t have to worry about being tempted to order from them.
    • @Carl@lemm.ee
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      41 month ago

      Hear hear for living too far away from DD to be tempted by it. I used to waste a lot of money on it back in like 2021/22, but I moved to a town whose only “fast food” is a burger grill that’s attached to the gas station and run by exactly one guy and if he’s on break when you show up then you can either wait until he’s done or leave and go to the grocery store.

  • @pedz@lemmy.ca
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    351 month ago

    My sister uses doordash and there’s always something wrong. Yet she insists on trying again and again, and I can’t understand why.

    I have never used them or Uber or others like this, and refuse to do so. They exploit their workers, they charge exorbitant fees, and when something’s wrong, it’s nobody’s fault.

    If I want food, I go get it myself. I’m my own delivery boy! And contrary to a lot of people delivering food, I will not park on a sidewalk or in a bike lane.

    • @mwproductions@lemmy.world
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      151 month ago

      I have a friend who hates grocery shopping, so they get their food delivered, but then constantly complains about nonsensical substitutions. They’re not wrong that the substitutions don’t make sense, but there’s a really easy way to ensure you get exactly what you want…

    • @perniciousanteater@lemmy.world
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      51 month ago

      The one thing I will say positively about DoorDash is that when something is wrong with the order, it is really easy to report it and receive fair credit in the app instantly.

      I’ve been trying to order directly more often, to avoid fees and tips, and if something is wrong it’s almost always a hassle to get any kind of credit without going back to the store in person. I barely want to go in the first place, so having to go back just to get $3 doesn’t really make sense.

      • @Underwire@lemmy.world
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        111 month ago

        That’s their model, they make everything easy and take the loss. But after everyone started using them, they can do whatever they want.

        I remember 10 years ago a collegue is telling me that that Amazon was great. You order something, it arrives and if there is an issue with the order, you can order a replacement by yourself and it will arrive before even you returned the first item. Few weeks ago I had an issue with an order and you need to contact the customer service for a solution. Chat was not working, you can request a call back but it wasn’t working either, they give you a number to call but it isn’t working. 4 years ago it was much easier to contact them.

        • @Prime_Minister_Keyes@lemm.ee
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          Agreed. At some point in your life, time becomes the biggest luxury, so I very much prefer spending a couple of extra bucks on higher quality stuff to the hassle of returning cheaply made junk.

      • @pedz@lemmy.ca
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        11 month ago

        From what I have seen when she orders doordash, it’s also a hassle to get something fixed (because it happens often), and half the people will not eat at the same time than others, because the order is half wrong and they will deliver the rest, eventually.

        I guess if you’re always ordering alone it’s not a big issue, but she’s always ordering multiple meals and I can’t recall one time where it all went smoothly. There is always something wrong that has to be fixed, gotta contact them, get it fixed, it takes time and not everyone has their food at the same time.

        From my perspective, it just sucks to order for a group with doordash. It would be better to just have one or a few people of the group to go get the food directly at the restaurant.

        I really can’t understand people that live in a city with restaurants close to them, and still being unable to get off their ass and walk/cycle/drive to get their food.

        The only time I order food directly from restaurants is when I’m in the countryside or a rural area with friends or family, and the to and fro time would be unacceptably long if I’d go grab it myself.

  • @Snapz@lemmy.world
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    351 month ago

    You did it! No delivery fee! You’re so lucky!

    Oh hey… Unrelated, but let me get $20 in “fees” please.

    Really though, congrats on that delivery discount though, you’re really coming out in top, putting me through the ringer, bud!

  • MochiGoesMeow
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    241 month ago

    Ive deleted all those apps. They really got greedy. And the crazy part is I think I remember the government giving them money for grocery delivery.

    I dont get it.

    • @A_Random_Idiot@lemmy.world
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      191 month ago

      The greed during covid exploded. especially where companies felt people were stuck/captured, like delivery services.

      I wouldnt be surprised if they start dying soon from their short term profits from gouging running out.

    • @jacksilver@lemmy.world
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      21 month ago

      Yeah, every few months we might get something delivered (sometimes on a rainy day for example), but we made a rule about picking up food once food prices started rising and it the delivery was adding $20 to the orders.

    • @SlopppyEngineer@lemmy.world
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      11 month ago

      First they used venture capitalist’s money. It was just free mana from heaven during the period with near zero interest rates after the 2008 financial crisis. They used that money to get market share by making deliveries very cheap. Intrest rates went up, they went public to get more money, and then it was time to see how much that market could bear and rake in the profits.

    • @relic_@lemm.ee
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      41 month ago

      Many places raise the price of things ordered through door dash. So it might be $13 if you go through their own website, but not door dash.

    • @Crashumbc@lemmy.world
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      31 month ago

      Yeah the math doesn’t add up. Maybe they bought a bunch of toppings? Pizza places crush you for ordering individual toppings.

    • @nelly_man@lemmy.world
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      11 month ago

      I think the deal was $13 per pizza when you buy two. Toppers around me has a similar deal that is always available. One large specialty pizza is $23, but they have a deal where you can get two large pizzas for $12 each instead. A small order of sticks is $10, and a large order is $15. So two large orders of sticks (which are the same size as a large pizza) with two large pizzas with the deal would be about right.

  • @rumba@lemmy.zip
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    1 month ago

    You know, for 26 bucks a delivery, why the hell isnt there local competition?

    • @SocialMediaRefugee@lemmy.world
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      61 month ago

      Probably because the real trick is getting recognition. In the fog of a million voices on the internet all vying for your attention it is hard to make yourself a brand name. When people think of delivery now they automatically think of doordash.

      • @rumba@lemmy.zip
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        11 month ago

        But I don’t need millions of voices I just need local. I’m thinking I could get a couple of cardboard signs and say I will pick up the food you order and deliver it do you for 15 bucks.

    • @shortrounddev@lemmy.world
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      21 month ago

      Network effect. People want to order online, and they don’t want to have to create a new account to do so. Doordash already exists, so it’s easy to go to the app to find food, rather than looking up your favorite pizza place and signing up through whatever weird 3rd party payment system they use

      • @rumba@lemmy.zip
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        11 month ago

        I’m just thinking that eventually people won’t be able to afford double the price for DoorDash and they be willing to call the restaurant order the food with their own credit card and pay somebody $15 to pick it up instead of 30

  • @AA5B@lemmy.world
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    201 month ago

    Where is whatever government agency is in charge of truth in labeling, not ripping off the consumer …. At the very least they are deliberately hiding some of their fees under “taxes and fees” in the hope that some pole won’t realize how high it is for a tax. Taxes should be itemized so everything else is fees

    Assuming that agency still exists. Why are these “free market” types always seem to not want the transparency and fairness that makes a free market work well?

    • @Phil_in_here@lemmy.ca
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      171 month ago

      “Freedom” to “free market” types is the freedom to do whatever you want with no consequences regardless of the impact to others.

      “Free market” means if you get duped or swindled then “you deserved it”.

      “Free market” means if it really causes harm then “people just won’t buy it”.

      “Free market” is way more what most people think anarchy is than what anarchists are advocating for.

      Anarchy is “if I want to do cocaine and I die, that’s on me, the government shouldn’t be allowed to control what I do with my body”

      Free market is “we should be allowed to add a little bit of cocaine to this baby formula so our brand beats out the competition and no one should be allowed to tell us we can’t”

    • @bier@feddit.nl
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      11 month ago

      I’m very happy I live in a country where all consumer prices must include taxes. It’s so much better knowing what the real price is when you buy something.

  • @Railcar8095@lemm.ee
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    201 month ago

    I’m missing something. If the two pizzas were 13, then the sticks + desert were 40? Then tax and service fee on top (40% lol)

    • ScrubblesOP
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      11 month ago

      When I went to the store, they honored the 2 for one and I walked out paying 30 dollars. Door dash said they honored the 2 for one, but their base price was 50. They also don’t show the itemized cost breakdown. Real sus.

  • @Vinstaal0@lemmy.world
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    191 month ago

    “Estimated taxes” what is that for bullshit? You can just calculate how much the tax should be.

    I know it’s not how it works in the US, but if they advertise it for 13$ they should sell it for 13$ including tax.

    • @A_Random_Idiot@lemmy.world
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      151 month ago

      “Estimated Taxes” is where they hide all the bullshit made up fees and imaginary taxes that are pure profit and increase profit margin, but if they listed it as “Customer Fuck-over Fee” people would obviously stop using it.

      • @Vinstaal0@lemmy.world
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        11 month ago

        You can ask for an invoice. O wait companies in North America cannot make proper incoices for some weird fucking reason.

        It should just all be included in the price (excluding shipping and the fee when paying with a creditcard or paypal instead of a bankcard) and people should make more trouble out of them not doing that.

        • @A_Random_Idiot@lemmy.world
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          11 month ago

          Americans cant even agree that fascism=bad, what makes you think Americans can give enough of a fuck about something like hidden fees to get something done.

    • @Raiderkev@lemmy.world
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      31 month ago

      They lump it together. Estimated taxes AND fees. Usually the tax part is like 30% while the fee part is like 70%.a lot of hotel sites will do this for unpublished rates, and the tax part is $0.

  • @Glytch@lemmy.world
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    191 month ago

    Does this pizza place not have their own drivers? If they do you’re already paying at least 30% more because of the DoorDash surcharge. Also, judging by the dashers who pick up from where I work, there’s a 60% chance they don’t have an insulated bag and you’re getting cold food.