Correct me if I’m wrong, but…
Buyer Beware! Aqara hubs use the Zigbee protocol, but lock out 3rd party devices!
A few months ago, I bought an Aqara hub and went deep into their ecosystem. I saw their hub and sensors had good reviews, plus they were using the Zigbee open protocol, so I figured I’d stick with their stuff. I had no reason to try other devices until recently.
I picked up a tilt sensor for my garage door from a 3rd party. I made sure it was also using the Zigbee protocol, so I assumed it would be compatable. Unfortunately, when I tried connecting it to the hub, I was wrong and it wouldn’t connect. Turns out, Aqara uses the Zigbee protocol, but locks out 3rd party devices. [source]
If anyone has a workaround to integrate a 3rd party device with an Aqara Hub (IIRC, I have the M3?), I’d love to hear about it. But until then - I’m looking for a refund. I would have never picked up their hub if I had known about their shennanigans; and consequently, I wouldn’t have picked up so many of their sensors.


@ropatrick @CocaineShrimp
This is indeed the whole point of the Thread/Matter ecosystem: to get us out of these ridiculous single-vendor-lock-in hub systems.
But a Zigbee coordinator with Z2M/ZHA already lets you do that. I have 126 Zigbee devices from many different vendors connected to one
@spitfire
Right. The difference is that if the thing has the thread logo on it, it passed a certification that ensured that this was the case, and that’s also true for Matter devices. For Zigbee it’s entirely voluntary, so caveat emptor.
Also there are a lot more Zigbee devices on the market, usually stable and cheaper. I know it’s going to be a lot easier for „regular ” consumers to get something easily though. But the matter over WiFi vs. Thread is very confusing to a lot of people
@spitfire
Any suggestions? :)
Any suggestions about what?
@spitfire
How to explain it better? No worries if you don’t, I just figured if you felt like ranting about it I wouldn’t mind hearing what you have to say.