I’m currently a line cook, considering making the switch, but I’m a little confused about where to start. A local community college offers some certs that seem promising.
I have a little relevant background, a minor in comp sci, but that was some years ago (trying to relearn some of the material in my spare time now).
I started off as a customer support agent at a call center for a software platform. That one campaign was under the IT organizational structure for some reason, so the IT director was familiar with me when a desktop support position opened up.
From there I put in a lot of hard work, picking up extra projects until I was the admin/engineer of a few systems. Then the IT director called me one day and asked if I wanted to be promoted to an esoteric engineering position over the dialing platform, and thus began my career in enterprise IT.
But what got me interested in IT was trying to get the Diamond Stealth III GPU working with Win98 to play Starwars Episode 1: The phantom menace