sanitation@lemmy.today to Technology@lemmy.worldEnglish · 2 months agoMcDonald's Introduces AI Drive-Thru System, Sparking Customer Backlashtech.yahoo.comexternal-linkmessage-square192linkfedilinkarrow-up1559arrow-down10
arrow-up1559arrow-down1external-linkMcDonald's Introduces AI Drive-Thru System, Sparking Customer Backlashtech.yahoo.comsanitation@lemmy.today to Technology@lemmy.worldEnglish · 2 months agomessage-square192linkfedilink
minus-squareLost_My_Mind@lemmy.worldlinkfedilinkEnglisharrow-up80·2 months agoI’m fairly sure the person you’re replying to is referencing the last time McDonalds tried this. A man with a dash cam tried ordering a big mac meal large with a coke, no ice. The AI system instead tried charging him for 83 dasani water bottles. When he tried to cancel the order, the AI confirmed his order. He wasn’t trying to prank anyone. The dash cam was for accident protection when drivers try to brake check you, and then say you hit them. The dashcam recorded everything, and he just hit “save past 20 minutes”. Then later edited it down. This was in 2024.
I’m fairly sure the person you’re replying to is referencing the last time McDonalds tried this.
A man with a dash cam tried ordering a big mac meal large with a coke, no ice.
The AI system instead tried charging him for 83 dasani water bottles.
When he tried to cancel the order, the AI confirmed his order.
He wasn’t trying to prank anyone. The dash cam was for accident protection when drivers try to brake check you, and then say you hit them.
The dashcam recorded everything, and he just hit “save past 20 minutes”. Then later edited it down. This was in 2024.
Interesting.