I’ve been having an issue with my computer deadlocking after roughly 10-30 minutes of it being on. The simple test was when the computer froze up it didn’t register any inputs, caps lock didn’t change any lights on my keyboard, the computer fans still ran, sound just stopped instead of tonally rattling my headphones like a regular bsod.
I’m not entirely sure what could be causing it other than it’s a hardware issue. PC parts list below.
https://pcpartpicker.com/list/f2hPRV
The things I have tried are as follows:
Booting with my old windows 10 and Linux Mint Windows didn’t seem to record anything major in event viewer.
Switching out my ram cards one at a time and running a check on the sticks themselves. Neither stick appears to be the issue.
Checked my CPU seat for any damaged pins or debris.
Made sure all plugs are properly installed and all drivers are installed.
Flashed bios to both the recommended version and the most up to date version.
Set CPU, GPU, and internal SSD to gen 4 power in the bios.
I also ran a log check on Mint and the only error that it spat out was this:
[Dec 7 13:03] mce: [Hardware Error]: Machine check events logged
[ +0.000006] [Hardware Error]: Corrected error, no action required.
[ +0.000004] [Hardware Error]: CPU:0 (1a:44:0) MC14_STATUS[Over|CE|MiscV|AddrV|-|-|SyndV|CECC|-|-|-]: 0xdc2040000602010b
[ +0.000008] [Hardware Error]: Error Addr: 0x000000000008bdc0
[ +0.000001] [Hardware Error]: IPID: 0x000700b020347000, Syndrome: 0x000000262a1f2603
[ +0.000003] [Hardware Error]: L3 Cache Ext. Error Code: 2
[ +0.000001] [Hardware Error]: cache level: L3/GEN, tx: GEN, mem-tx: GEN
Looking this up seems to spit out a fault in the GPU, but this is way beyond my skill level here.
Thank you for any advise or tips for troubleshooting. I’m still within the return and replace period for my parts so if this indicates anything needing to be replaced, that’s always an option.
Thank you all very much!
Edited for formatting
Do the monitors freeze or go black when the computer freezes up on you?
I had issues with a faulty PSU where, under high load but still below max, it would trip the overload safety and basically freeze the PC but fans and everything would stay “on” except the monitors.
Were the Win 10 and Mint separate hard drives? Both SSDs?
Monitors freeze up.
Could be something similar based on what you described. That sounds like the same symptoms.
Win 10 and Mint were on different drives and both SSDs, yeah.
There are a handful of stress tests you can run to have the CPU or GPU or whatever at max load.
A healthy system will run hot but otherwise be fine. A faulty system, especially a PSU, will likely run into the freeze in less than 30 seconds.
There’s also PSU testing hardware that’s basically plug in tests but if I’m being honest I’ve never really messed with them as this hasn’t come up very often for me.