'God no,' one declared in a video demonstration of the update.
    • over_clox@lemmy.worldEnglish
      74·
      2 个月前

      AI: Sorry, we do not have sufficient stock, would you like to speak to the manager?

      You: Yes, I would like to speak to the manager please.

      AI, different voice: Hi, I’m your virtual manager, how can I help you today?..

      /s, I have no clue how their AI works, but I’m sure it’s gonna be a fuckup…

      • Lost_My_Mind@lemmy.worldEnglish
        80·
        2 个月前

        I’m fairly sure the person you’re replying to is referencing the last time McDonalds tried this.

        A man with a dash cam tried ordering a big mac meal large with a coke, no ice.

        The AI system instead tried charging him for 83 dasani water bottles.

        When he tried to cancel the order, the AI confirmed his order.

        He wasn’t trying to prank anyone. The dash cam was for accident protection when drivers try to brake check you, and then say you hit them.

        The dashcam recorded everything, and he just hit “save past 20 minutes”. Then later edited it down. This was in 2024.