• darvocet@infosec.pub
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    18 days ago

    This is one of the most depressing aspects of life. All of these services we pay no longer care at all about us - we have no options. They give us AI support only, poorly functioning apps where you can’t even find how to complain or make a ticket.

    I don’t know how it gets fixed. Soon we will all work for them.

          • Rooster326@programming.dev
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            18 days ago

            After they empty whose pockets?

            Door dash is a shit service, all it takes is one person to put them on blast with the truth.

              • Rooster326@programming.dev
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                18 days ago

                He’s trying to imply dash wins either way that they keep the money

                I have never ordered a god damn thing from Uber or Dash after heading how shit it was from others.

                But hey, you know what they say about a fool and his money

                • thermal_shock@lemmy.world
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                  18 days ago

                  He’s trying to imply dash wins either way that they keep the money

                  Correct. They win while riping us off.

            • thermal_shock@lemmy.world
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              18 days ago

              Doordash. Ive never used it and will never, but I’ve seen the bills. It’s crazy expensive, don’t need to be a mathematician to see that nonsense.

      • john117@piefed.jmsquared.net
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        18 days ago

        for real! don’t like something, don’t use it.

        isn’t that the main reason we are all here talking on the fediverse, anyway?

    • yeehaw@lemmy.ca
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      18 days ago

      It gets fixed by no longer using them. Money is all a corporation understands.

      If they make more $ cutting support costs and pissing off some customers than to have support staff and higher costs and more customers, then they will do it.

      Infinite growth, my friend. All that matters to most if them.

    • PotatoesFall@discuss.tchncs.de
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      18 days ago

      At least where I live, there are alternative delivery platforms, and there are also plenty of restaurants doing their own delivery. The competition means that customers generally get decent service in my experience, although support usually goes through the restaurants. I feel like the ones getting fucked over by these delivery platforms are the delivery drivers and restaurants, not the customers.

    • EastofEdson@piefed.ca
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      18 days ago

      We got by before these shitty companies existed. I’m sure we can survive not using them.

      I do use them on occasion but prefer to order something local and pick it up myself. No markup and some places even give a discount on pick up orders.