DocuSign to lay off 6% of workforce, or about 440 jobs::DocuSign announced Tuesday it will cut 6% of its workforce as part of a restructuring plan

  • @Burn_The_Right@lemmy.world
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    10 months ago

    I mean, I could see them having a few hundred employees total at DocuSign, but holy crap! What do they all do?

    There are infinitely more complex pieces of software out there with less than a tenth of the number of employees.

    • @Unforeseen@sh.itjust.works
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      4910 months ago

      Sales, marketing and support most likely. It has a massive corporate userbase. I’m guessing the actual tech side of the house is only a small fraction.

    • Ghostalmedia
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      910 months ago

      They need to employ a small army of handwringing analysts to verify your terrible trackpad and touch screen signatures.

    • @kinther@lemmy.world
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      710 months ago

      I used to work at DS and there was definitely overhiring done during the early pandemic when the stock price was going up. At least three people I know were let go in this round and they were in technical teams, which was surprising.

    • @Shadywack@lemmy.world
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      2310 months ago

      I’m no fan of these layoffs, but a company like Docusign having over 7k employees is mind blowing to me. They could probably GET BY with 440 employees and then outsourcing customer service entirely.

  • @Brkdncr@lemmy.world
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    1110 months ago

    Our account manager just tried to wrangle us into 3x as many licenses as we needed. I looked at the numbers and there wasn’t any usage. I think they logged in to sign something over a year ago and that auto-consumed a license.

    Spent waaay too much time trying to get them to come up with the right number.

    I think their business model is to get as many people licensed as possible even if they aren’t using the product. The steps you need to go through to release a license are odd.

    • @SpaghettiYeti@lemmy.world
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      110 months ago

      They wanted $30k for like 6k envelopes a year for my company. With Conga Sign, it was less than $5k for UNLIMITED. They didn’t adjust pricing with competition. They need to shrink or go extinct.

  • @OutrageousUmpire@lemmy.world
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    710 months ago

    I need to just filter out layoff news. All these tech layoffs really bug me. Hope we see some startups take off filled with these laid off workers.

    • @Obi@sopuli.xyz
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      210 months ago

      I feel much less strongly about them (as in I just care less, they’re still still horrible) since I left the industry to start my own business, tbh.

    • Ghostalmedia
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      1710 months ago

      Leases, mortgages, loans, hiring agreements. I feel like most major contracts get signed with Docusign these days. Been that way for a years now.

      There are alternative products, but they’re definitely the biggest player for digital contracts.

          • @mlen
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            810 months ago

            Switzerland requires “wet” signatures too

              • @mlen
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                210 months ago

                Basically means that it cannot be printed and must be done by hand, which originally implied being signed with ink.

                • @remotelove@lemmy.ca
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                  210 months ago

                  I got that part but I had just imagined someone giving a bit fat sloppy lick across a signature line. (My brain can be quite broken at times.)

        • Ghostalmedia
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          310 months ago

          Makes sense. Japan’s business culture is world famous for being weird as shit.

            • @remotelove@lemmy.ca
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              10 months ago

              All cultures are weird as shit when you look at them from the outside.

              (No, I am not excluding myself. There are plenty of people that could easily consider me weird as fuck. I rather enjoy that, so it kinda works out in the end.)

        • @IamAnonymous@lemmy.world
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          110 months ago

          I thought Hanko was slowly being retired for regular transactions and only being preserved for big events like marriage / new house purchase.