• skisnow@lemmy.ca
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    1 month ago

    You know how sometimes a story seems so completely crazy, that you wonder what detail has been left out? Like… the payment provider just randomly wanted a list of all passwords? What?

    • NotMyOldRedditName@lemmy.world
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      1 month ago

      Holy shit you weren’t kidding

      Over the past few months, our former payment provider Nexi S.p.A. (“Nexi”) requested access to private data, which we understood to be specifically the usernames and passwords of our supporters. We have refused this request. All our attempts to clarify Nexi’s request, or to understand how their need for such information was necessary and legal, were met with what we consider to be vague and unsatisfactory explanations relating to a general need for risk analysis.

    • NekuSoul@lemmy.nekusoul.de
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      1 month ago

      Agree, there’s no way this is the whole story. Someone is hiding something. If that isn’t the FSFE then I’m guessing that the payment processor set the whole thing up as a flimsy reason for kicking them out with a “justified” cause. As to why, who knows.

    • Pantherina (he)@feddit.orgOP
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      1 month ago

      I think that was an exaggeration. They likely “just” wanted their account names and PII. It was simply not clear, and they never clarified it, which is absurd. Probably because it is illegal to ask, but if they get data willingly, they are out of trouble?

  • s38b35M5@lemmy.world
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    1 month ago

    In case your client just spins trying to load the content like mine did:

    Over the past few months, our former payment provider Nexi S.p.A. (“Nexi”) requested access to private data, which we understood to be specifically the usernames and passwords of our supporters. We have refused this request. All our attempts to clarify Nexi’s request, or to understand how their need for such information was necessary and legal, were met with what we consider to be vague and unsatisfactory explanations relating to a general need for risk analysis. > > Subsequently, we found ourselves unable to receive credit card donations through Nexi’s system. In the afternoon of 10 March, we were further informed that our contract had been cancelled a few days prior on 7 March, due to our supposed failure to meet their deadline to fulfil their request. This deadline was not communicated to us beforehand, despite us having been Nexi’s customer for the past 15 years. This is completely crazy! As 450 supporters are affected, that is a huge amount of donations that were cut off!

    • Th3D3k0y@lemmy.world
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      1 month ago

      You are legally required to pay us, but we aren’t legally required to give you the service you paid for.

  • Isn’t this the kind of threat that payment processors made to Steam regarding some NSFW games? I believe it was an Australian “grassroot” campaign that led to the latest ban of many Steam (and Itch.io) games, and the threat was payment processors stop working with Steam.
    https://en.wikipedia.org/wiki/Collective_Shout#2025_Steam_and_Itch.io_game_removals

    This is the power they have now, imagine a cashless society…

  • Tollana1234567@lemmy.today
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    1 month ago

    something tells me its a surveillance group behind these demands, currently right wing governments along side things like palintir is wanting to feed its AI with the data they acquire from dissidents.

  • grue@lemmy.world
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    1 month ago

    More than 450 current FSFE supporters who use automatic renewal with credit card or direct debit have been affected by Nexi’s actions.

    EFSE has only 450 people giving recurring donations (using credit card or direct debit, at least)?! Never mind the payment processor bullshit, why aren’t more of y’all donating?

  • motogo@feddit.dk
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    1 month ago

    Anti-corruption and anti-money laundering is way more effective when there’s no “blackspots”. Makes it so much better when you want to follow the money. As a very privacy concerned individual I, I assume that the reason for insisting on this data be given is to fight back on corruption and money laundering. At least this Is what the bank tells me when I challenge them on this. Maybe I’m just naive sitting here in comfortable Scandinavia